Shipping policy

Shipping Policy

Last updated: December 20, 2025

Thank you for shopping with Poker Joker. Please review our shipping policy below for important information about how and when your order will be delivered.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment is confirmed.

You will receive a confirmation email once your order has been processed and shipped.

Shipping Times

Estimated delivery times depend on your location:

  • New Zealand: 7–15 business days

  • Australia: 7–14 business days

  • International: 10–25 business days

  • Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather, or other factors beyond our control.