Terms of service

Privacy Policy

Last updated: December 20, 2025

Poker Joker operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience. Poker Joker is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information.

Depending on how you interact with the Services and as permitted by applicable law, we may collect or process the following categories of personal information:

Contact Information: name, billing address, shipping address, phone number, and email address
Financial Information: payment card details, transaction details, payment confirmations, and other payment-related information
Account Information: username, password, preferences, and account settings
Transaction Information: products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past transaction history
Communications: information you provide when contacting customer support or communicating with us
Device Information: IP address, browser type, device identifiers, and network information
Usage Information: interactions with the Services, including browsing behavior and navigation patterns

Sources of Personal Information

We collect personal information from:

You directly, when you create an account, place an order, communicate with us, or otherwise use the Services
Automatically, through cookies and similar technologies when you visit or use the Services
Service providers, including Shopify and vendors who process data on our behalf
Partners or third parties, where permitted by law

How We Use Your Personal Information

We may use your personal information to:

1. Provide, Improve, and Personalize the Services

Process payments and fulfill orders
Manage accounts and preferences
Arrange shipping, returns, exchanges, and cancellations
Recommend products and personalize your shopping experience

2. Marketing and Advertising

Send promotional communications by email, text, or mail
Display advertisements based on your activity and interests
You may opt out of marketing communications at any time

3. Security and Fraud Prevention

Authenticate accounts
Detect and prevent fraudulent or illegal activity
Protect users, the Services, and public safety

4. Communication

Provide customer support
Respond to inquiries and maintain our business relationship

5. Legal and Compliance

Comply with applicable laws and legal processes
Enforce our policies and protect our rights

How We Disclose Personal Information

We may disclose your personal information:

To Shopify and service providers who help operate our business (payment processing, shipping, analytics, customer support)
To marketing and advertising partners, in accordance with their privacy policies
When you direct or consent to such disclosure
Within our corporate group or affiliates
In connection with business transactions, legal obligations, or protection of rights

Relationship with Shopify

The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services, including enhanced features such as personalized advertising.

Shopify may process your data across different merchants and jurisdictions. Shopify is responsible for handling requests related to data it controls. You can learn more or exercise rights through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those sites. Information shared on third-party platforms may be visible to others without limitation.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If such data is identified, it will be deleted upon request.

Security and Data Retention

We use reasonable security measures, but no system is completely secure. Data retention depends on operational, legal, and contractual requirements.

Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal information
Request deletion or correction
Request data portability
Opt out of marketing communications

We may need to verify your identity before processing requests and will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.